Legal
Cookie Policy
We use very few cookies. The ones that keep you signed in are unavoidable; everything else is off until you say yes, and refusing takes exactly as many clicks as accepting.
1. What we set
| Name | Category | Purpose | Lifetime |
|---|---|---|---|
| Session cookie | Strictly necessary | Keeps you signed in and ties requests to your account. Marked
HttpOnly, Secure and SameSite. |
Until you sign out, or 30 days |
| CSRF token | Strictly necessary | Prevents another site from submitting forms as you. | Session |
| Consent record | Strictly necessary | Remembers your cookie choices so we do not ask again on every visit. | 12 months |
| Locale and display preference | Functional | Remembers your language and units. Set only once you change a default. | 12 months |
| Product analytics identifier | Optional — off by default | A random identifier used to count feature usage. Contains no birth details, journal text, symptom data or personal results. | 13 months |
| Offline cache | Strictly necessary for the installed app | Local storage the progressive web app uses to work offline. Cleared when you sign out or uninstall. | Until cleared |
2. What we do not set
- No advertising or retargeting cookies, and no advertising pixels.
- No cross-site tracking, and no data sharing for cross-context behavioural advertising.
- No session-recording or heat-mapping tools.
- No social media embeds that would set third-party cookies on our pages.
- No fingerprinting to work around your cookie choice.
3. Your choice, and how to change it
On your first visit we show a banner with Accept optional and Reject optional as equally prominent buttons. Neither is pre-selected, neither is visually favoured, and closing the banner is treated as rejection. Basic content is readable before you choose.
Change your mind whenever you like in Settings → Privacy → Cookies. When you withdraw consent we stop the optional processing and delete the analytics identifier. Refusing optional cookies does not restrict any feature you are entitled to.
We honour the Global Privacy Control signal: if your browser sends it, we treat optional cookies as refused without you having to interact with the banner.
4. Browser controls
You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies will sign you out and prevent the product from working, which is a limitation of how sessions work rather than a choice on our part.
5. Related
What we do with the data behind these cookies, the lawful basis for each purpose and the full subprocessor list are in the privacy policy. To exercise a data right, see your data.
Contact for this document
ZHCLOUD LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Cookie and privacy questions: privacy@e5elements.com.
Related: Terms of Service · Privacy Policy · Refunds and Cancellation · Subscription and Billing · Medical Disclaimer · Acceptable Use · Your Data · Cookies